Shipping Policy

Shipping Policy

Our Mission: To keep our customers beyond satisfied by providing high quality dancewear, imagery and content that inspires and engages the dancers of Australia.
We sincerely hope our Products & Services give you the best buying experience possible Xx

If you have any questions in regards to ordering or a purchase you have made, please feel free to email or call us and we will do our best to assist you with your enquiries.

Delivery is FREE for all orders over $80 (Australia).  Orders under $80 will receive a flat rate shipping fee of $9.95 within Australia 

** PLEASE NOTE** During 20/21 all parcels are automatically marked with ATL (Authority to leave) if you do not have a safe place to leave, please contact us to arrange an alternative.  Total Dance Australia accepts no responsibility for parcels that are successfully delivered and proof of delivery is provided and subsequently go missing. 

  • We aim to get your order to you as soon as possible.  Orders placed before 1pm (AEST) Monday to Friday, where stock is available at our online warehouse, will be dispatched the same day or next business day.  Orders placed after 1pm (AEST) will be dispatched within 2 business days.  During our busy sale periods please allow up to 1 week for your order to be dispatched.
  • Delivery times will vary depending on where you live:
  • Within Victoria – 1-3 business days
  • Sydney and surrounds – 1-3 business days
  • Brisbane – 1-4 business days
  • Adelaide – 1-3 business days
  • Perth – 3-5 business days
  • Hobart – 1-4 business days
  • Regional and rural areas 2-10 business days
  • During our busy sale periods please allow up to 14 days
  • We must have correct and complete addresses, including a company name where necessary, and at least one contact telephone number.
  • We use Couriers or Australia Post for all Australian deliveries.
  • In the unlikely case that an item you have purchased is sold out we will contact you so you can choose an alternative item or request a refund.
  • Please note that payment verification is required prior to us shipping your order. Depending on your payment method this may add a small delay to your shipping time.